Because of the vintage nature of our items, purchasers should take into account the fact that most pieces were previously owned and therefore often show (light) wear consistent with age and use. Unless otherwise stated, all items are cleaned and checked and in good working order, but most likely have an appearance true to their age, sometimes including scratches, craquelé, and/or minor discolouration. Therefore, items are sold as seen (“as is”) and described (“with all faults”).

If in doubt, purchasers are advised to inquire via email, phone or in person about the condition of any item they intend to purchase.

Though the condition of each item is documented as well as possible, KADER DESIGN is happy to provide a more detailed description and/or additional photographs prior to your purchase if so desired.

Statements given regarding any item from KADER DESIGN, whether verbally or in writing, are intended as interpretation only and do not constitute a warranty.

Please note, KADER DESIGN cannot guarantee the future lifespan of previously used goods. In some cases, items are considered works of art or historical design artefacts rather than primary functional utilities, in which case we have consciously restrained ourselves from measures to further accommodate casual or practical use.

As KADER DESIGN is specialised in vintage goods, we explicitly express an appreciation for patina, traces of wear and age. We prefer to preserve an item’s authentic condition as much as possible, but in case of a defect, or if explicitly desired, we proceed with professional restoration, including reupholstery, wood repairs, and (re)wiring.

Do you wish to have an item restored and/or reupholstered to your taste before completing your order? Please contact us to discuss possibilities.

Are you interested in purchasing an item but do you need some time to consider and/or discuss? Please contact us with a link to the item on our website. KADER DESIGN generally keeps items on hold for 1 week. If necessary holds can be extended.

To purchase an item, please press the ‘Order’ button under its description, then click on your shopping cart and submit your order request.

In approximately 1-2 business days, you will receive a proforma invoice including our best fitted transportation option, together with all necessary payment information. The item(s) are reserved for you for 1 week. Once you’re set and payment is received, we’ll get packing!

Questions or concerns after receiving your quote? We’re happy to think along, so please don’t hesitate to respond to our email after receiving your quote.

Purchased items can be stored free of charge in KADER DESIGN’s depot for a maximum period of 2 months after receipt of payment. After this period, a monthly storage fee of €60 per square meter becomes effective. The storage costs are invoiced before items are shipped.

Shipping charges depend on where you live and on the number, value, weight, and dimensions of the purchased item(s). Therefore, KADER DESIGN employs tailored shipping options to fit your order and chooses the best road courier or air courier option for your item(s).

Please inspect your purchase within 3 days after delivery and before unpacking, to determine any damages by transport and to make a claim on compensation.

Does the packaging look damaged? If you have any suspicion of damage, please take pictures of the packaging before unpacking. Report the damage by mailing us at info@kaderdesign.com with multiple photos of the packaging attached.

Does the packaging look fine but as the item itself reached you in a damaged state? Please keep the packaging at hand and mail us at info@kaderdesign.com with multiple photos of the damaged item attached.

If practical defects of an item should occur directly after purchase despite regular use, we feel committed to resolving the problem in mutual consultation. However, please keep in mind that, because of the vintage nature of our items, KADER DESIGN cannot guarantee the future lifespan of previously used goods.

Last but not least: please also see the article Returns and Examination of Vintage Goods in preparation of your purchase.

Returns are accepted when the return is requested within a cooling-off period of 14 days, starting on the first day after receipt of the item. During this cooling-off period, please treat the item and its packaging with the utmost care, as the item must be returned in unaffected condition and accompanied by the original packaging material for a refund of the purchase price (excluding shipping costs). You may open the package and inspect the item, but only to the extent necessary to determine its nature, form, and size.

To request a refund, please send an email to info@kaderdesign.com as quickly as possible, but no later than 14 days, including a copy of the invoice, and stating the following:

Name and bank details.
Date of payment.
Date of delivery.

Please note that shipping costs are not refunded and postage/carriage fees for the return are to be payed by you, the purchaser. Therefore, you are liable for any devaluation of the item as a consequence of poor packaging or handling of the item other than aforementioned inspection.

No refunds or exchanges are accepted on commissions. Items on loan must be returned in lent condition within the specified time frame for a full refund of the deposit (ex. VAT). For returns after the 14-day cooling-off period, please contact us.

Last but not least: please also see the article Returns and Examination of Vintage Goods in preparation of your purchase.

All items from KADER DESIGN are considered VAT margin goods under Dutch law, and are subject to special measures related to second-hand goods, works of art, collector’s items, and antiques.

Are you a EU registered business? Please provide your VAT-number with your invoice details. KADER DESIGN invoices according to the reverse charge scheme.

Are you a private person? VAT applies only to the costs for transportation to a EU delivery address (21%).

KADER DESIGN is dedicated to protecting your data with the utmost care.

When purchasing an item or submitting a quote request, we use your information only to process your order and/or to get in touch with you.

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Data is never shared with third parties, unless clearly agreed.